Student User: FAQs on Proxy

Q: What is Proxy Access?

A: Students can grant access to certain portions of their academic records to individuals known as proxy users. Through myNMSU, students can create proxy user accounts and assign access to specific pages within myNMSU like Registration, Financial Aid, Student Account Info, and more.

 

Q: Who can set up a proxy?

A: Any student has the ability to set up Proxy Access.

 

Q: Where do I go to set up a proxy?

A: Proxy Access is set up via myNMSU. Students may view the instructions at http://uar.nmsu.edu/proxy-access/

 

Q: Do I have to grant all access to my proxy?

A: No. Students can itemize the areas to which their proxies may have access; for example, students may wish their proxy to be able to view the tuition bill, financial aid requirements, academic grades or schedule.

 

Q: How will my proxy know what information was added for them to see?

A: The student may choose to have an email sent to the proxy with the list of authorizations. Select the E-mail Authorizations button, within the Authorization tab, to send these via email to the proxy.

 

Q: Can one e-mail address be used for multiple proxies?

A: No. Each person designated as a proxy is required to have a separate, unique email address.

 

Q: Can both my parents have Proxy Access?

A: Yes. Ensure each parent has a unique email address during setup. A Copy Authorizations feature is available, within the Authorizations tab, if the student wishes to provide the same access to each parent.

 

Q: How do I know what access was granted to my proxy?

A: Within the Authorization tab, the student is able to view the access that was granted to a proxy.

 

Q: Can a proxy have discussions about the student’s information with university staff members?

A: Yes. The student consents to university staff members speaking to the proxy about their academic record based solely on the authorizations granted by the student.

 

Q: Will my proxy be notified if I remove access?

A: Yes. Both the student and proxy will be notified by email when their access is revoked.

 

Q: Will my proxy be notified if I change access Authorizations?

A: No. Proxies will not be notified when access authorizations change. However, the student may select the E-mail Authorizations button, within the Authorization tab, to email the proxy notification.

 

Q: Will my proxy be notified when I “expire” the Stop Date?

A: No. Proxies will not be notified when the Stop Date changes. However, when the proxy signs in they will not be able to see the student tab.

 

Q: Will I be notified if my proxy changes their email address?

A: Yes. An email will be sent to both the student and proxy when the e-mail address has been changed.

 

Q: What if I no longer want my proxy to have access?

A: There are two options to revoke access for a proxy within the Profile tab.

  • Change the Stop Date – The stop date may be changed to a date that has already passed.
  • Remove the Proxy – Select the Delete Proxy Relationship link to remove the proxy completely.

Note: By default, a proxy is granted access for five years.

 

Q: What’s the difference between Proxy Access and FERPA guidelines?

A: When setting up proxy access, the student is giving consent for specific individuals to view information from their student record online as well as discussing the information with university staff members. FERPA, the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 CFR Part 99), is a federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. For more information on FERPA, please click here. Note: Proxy Access does not replace the need to follow FERPA guidelines.