University Accounts Receivable Collections Office provides follow up on student accounts, which have been identified as delinquent.
Accounts are identified and attempts are made to contact students in an effort to mutually establish a repayment plan reasonable for both the student and the University. Correspondence, telephone calls and electronic messages are used to contact individuals based on the student system information. Credit report information may also be used in some cases.
The dates of when different collection actions may occur are based on individual account situations. In the event payments on accounts are not received on a regularly scheduled basis from the customer, accounts may be assigned to an external collection agency where the student will be liable for any and all collection fees, and/or attorney fees should any arise through collection efforts.