As parents of students at NMSU, we understand the vital role you play in the success of your child’s education. For some students, it is the parents who pay for their child’s education. While we understand that many questions arise, it is our obligation under the Family Educational Rights and Privacy Act (FERPA) to comply with each student’s right to privacy and to only share student related information with only our student.
Students do have the opportunity to grant Authorized User access to individuals to view billing related details within our E-Bill/Make a Payment system. Depending on access rights a student may wish grant, Authorized Users may:
- Access the E-Bill/Make a Payment system to view bills and make online payments.
- Schedule recurring, automatic payments through the E-bill/Make a Payment system.
- Receive e-mails notifications when a new billing statement has been published.
- Receive SMS text messages when a new billing statement has been published.
Simple instructions for creating an Authorized User can be followed by accessing How to Set Up an Authorized User.
Please keep in mind that Authorized User access does not authorized University Accounts Receivable to speak to the user about the student’s account.
For more information directly related to parents and families, visit our Parents and Families page.