Educational Services Center, Suite 709
8:00AM – 5:00PM
Monday – Friday
Accounts are referred to Collections when normal billing efforts have failed and payments have not been received on charges due for 90 days. Our staff identifies those accounts and makes attempts to reach out to those students in an effort to mutually establish a repayment plan reasonable for both the student and the University.
Students classified as Collections are prohibited from registering for future courses at NMSU, as well as, prohibited from receiving Official Transcripts and/or Degrees until their account has been paid in full.
Once efforts to reach those students classified as Collections are deemed exhausted, accounts are referred to external collection agencies at which time collection fees are added to total amount due and negative credit bureau reporting occurs. All account inquiries and payments are directed to those agencies at that time.
NMSU External Collection Agency Partners:
Immediate Credit Recovery
National Credit Management
Williams & Fudge, Inc.
Windham Professionals, Inc.